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Shipping Policy

SHIPPING RATES

The online Council Store ships anywhere in the United States, including Alaska, Hawaii and Puerto Rico. For information on shipping to APO/FPO addresses, International shipping or to expedite an order please call 202-265-9090 to speak with one of our customer service representatives.

Our shipping charges are flat rate based on the cost of your purchase. Shipping rates for orders within the Continental U.S. are as follows:

Shipping & Handling for Continental U.S.
(Please call for rates outside of the Continental U.S.)

$0 - $25

$8.00

$25.01 - $40

$9.50

$40.01 - $60

$11.00

$60.01 - $80

$13.00

$80.01 - $100

$17.00

$100.01 - $150

$22.00

$150.01 and over

12% of total order

All domestic orders are shipped via United Parcel Service (UPS) or best method based on the shipping address. Charges apply to prepaid and billed orders.


SHIPPING METHODS

All orders are shipped United Parcel Service (UPS) or the best method based on the flat rate and/or shipping address.

DELIVERY

All orders received by 12:59pm will be processed and shipped on the same business day. This policy applies toward orders with standard and expedited shipping.

All orders received on or after 1:00pm will be processed on the next business day.

All orders are processed Monday through Friday, 8am to 12:59pm. Any order received outside of regular processing hours will be processed on the next business day. We do not ship orders on Saturdays, Sundays or holidays.

NOTE: Changes can only be made within 1 hour of placing an order. After 1 hour, the order is final and will be processed “as is”. Please be sure to carefully review your address and include any applicable apartment and/or mailbox numbers.

ESTIMATED DELIVERY BY TIME ZONE (Timeframes may vary, not guaranteed)

Time Zone

Estimated Delivery

Eastern

Allow 1-3 days from the processing date to receive your order.

Central

Allow 3-5 days from processing date to receive your order.

Mountain/Pacific

Allow 5-7 days from processing date to receive your order.

International

Allow 10-14 days from processing date to receive your order.


SALES TAX

5.75% sales tax will be added to all publication orders shipped to addresses in the District of Columbia. The 5.75% sales tax also applies to publications sold and picked up in person from the Council for Professional Recognition headquarters in Washington, DC.

This sales tax policy does not apply to:

  • military bases
  • tax exempt organizations who have an IRS Determination letter on file with the Council and are submitting payment via purchase order
  • resale organizations who have a resale certificate on file with the Council and are submitting payment via purchase order


BULK PURCHASES

The online Council Store accepts orders up to $10,000. For information on placing orders exceeding $10,000, please call 202-265-9090.

The Council for Professional Recognition reserves the right to restrict, limit, cancel or alter orders placed by Bulk Purchasers processed through the online Council Store or over the phone.

Bulk Purchasers who engage in the purchase of selling and reselling the Council for Professional Recognition’s materials and/or merchandise may not use any trademark, copyright, copyrighted materials, or other intellectual property of the Council for Professional Recognition without first obtaining written permission to do so. This means that Bulk Purchasers may not use the Council for Professional Recognition’s company name, trademarks or copyrights in any manner that implies a sponsorship or endorsement by the Council for Professional Recognition, or hold themselves out as an affiliate of the Council for Professional Recognition or any of its brands.

Bulk Purchasers may not return any Merchandise unless such Merchandise was defective when sold. All sales to Bulk Purchasers are final. Customers of Bulk Purchasers may not return Merchandise to the Council for Professional Recognition.

Bulk Purchasers will not be entitled to the benefit of free shipping or discounted shipping options.

The Council for Professional Recognition reserves the right to refuse sales to or request additional information from Bulk Purchasers at any time.

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